Registration
BWC495 Basic Writing Skills for Customer Support Representatives
This training program for customer-support representatives consists of two special courses that were developed in cooperation with Service Strategies, Inc., a company that specializes in working with technical call centers. The entire training program contains two courses: BWC495 Basic Writing Skills for Customer Support Representatives and BWC497 Writing Customer or Client Support Messages.

If you register for both BWC495 Basic Writing Skills for Customer Support Representatives and BWC497 Writing Customer-Support Messages at the same time, the tuition is reduced from $590 for the two to $495. Read more about this option and discount.

The online lessons contain clear explanations and many examples. You go at your own pace and submit assignments when you are ready. The instructor evaluates the activities and examinations, comments on skills learned and skills that still need polish, coaches you through learning the skills, and certifies your competence. You receive a graduation certificate for framing at the end of the course.

Course Time: You will go through the course at your own pace, so you could complete it within a few weeks. However, you have up to four months to complete the course so you can fit the study time into your schedule. All lessons must be finished within the four-month period.

Tuition is $295.


Charges are in US dollars. If you are an administrator registering more than one trainee, fill out this form for one trainee and send an e-mail with the names and e-mail addresses of the other trainees to register@businesswriting.com.
Fill out this tuition form with student information and click the "Submit" button. We invite you to phone in the credit card number if you would prefer to do so. Feel free to call us at 800 827-3770 (309 452-2831 outside of the US) to have us help you fill out the form.
You are required to fill in blanks marked with check marks .

 

General Information
How many are taking the course?
Student First and Last Name
Gender
Male
Female
Company (not required)
Street Address
City, State, ZIP
Country
Voice Phone
Fax Phone (not required)
E-mail Address
 

Please click on the method you will use to pay the tuition. A form will appear. Follow the instructions on the form.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pay Using a Credit Card
Credit Card Information
You may call in your credit card information to 800 827-3770 (309 452-2831 outside of the US) if you wish. Check this box if you intend to call in your credit card number. Then click on the "Pay by credit card" button below.
I will call.

If you are paying by credit card using this secure site, provide the following information.

Name as It Appears on the Card (usually your name):

Card Number:

Card Type:

Expiration Date: Month Year

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pay Using PayPal
Select PayPal
If you are paying using PayPal, click on the following selection box and then click on the "Submit" button.

I am using PayPal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pay Using a Check or Purchase Order
To Pay Using a Check or Purchase Order
If you want to pay using a check, we will send you an invoice specifying the tuition amount. Click on the box below to select this option and then click on the "Request the Invoice" button below.
I will be sending a check

If you want us to send the invoice to someone other than you, give us that person's name and e-mail address.

Please type the person's name:

Please type the person's e-mail address:

If you have a purchase order number, type it here:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pay by Bank Wire Transfer
Date for Bank Wire Transfer
If you choose to pay the tuition by bank wire transfer, provide the anticipated date of the transfer and we will provide bank information to you. Tuition must be wired in US dollars.

Anticipated date of bank transfer:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Form of Payment
If you will pay using some other form of payment
Please explain the other method of payment here. We will contact you about arranging it.

Click "Submit the form" to submit your registration form.